FAQ

Have a question not listed here? Call or text us at 206.841.5840 or email seattletransport@icloud.com — we're happy to help.
Do you track flights?
Yes. We monitor all incoming flights in real time. If your flight is delayed or arrives early, we adjust accordingly. Please provide your flight number when booking so we can keep track.
How far in advance should I book?
We recommend booking as early as possible, especially for early morning airport pickups or weekend travel. Same-day bookings are accepted based on availability — call or text us at 206.841.5840 for the fastest response.
What areas do you serve?
We serve the Greater Seattle area and beyond, including Sea-Tac Airport, downtown Seattle, the Eastside, cruise ports, and many surrounding cities. Visit our Services & Rates page for a full list, or contact us with your destination and we'll confirm availability and pricing.
How many passengers and bags can fit?
Our Mid-Size Luxury SUV accommodates up to 4 passengers with 2 small and 4 large bags. Our Full-Size Luxury SUV accommodates up to 7 passengers with up to 6 large bags. Have a larger group or more luggage? Contact us and we'll work something out.
What payment methods do you accept?
We accept Visa, Mastercard, and Cash. Payment is typically collected at the end of the ride. Gratuity is not included in the listed rates and is always appreciated.
What is your cancellation policy?
We understand that plans change. Please contact us as soon as possible if you need to cancel or reschedule. We appreciate as much notice as you can give.
Do you offer corporate accounts?
Yes. We work with businesses and corporate clients on a regular basis. Contact us at seattletransport@icloud.com to discuss account options.
Do you service Seattle cruise ports?
Yes. We provide transfers to and from both Pier 66 and Pier 91 cruise terminals. Whether you're starting or finishing your cruise, we'll get you there comfortably and on time.
Can I book a ride to a boat dock?
Absolutely. We offer point-to-point transportation to boat docks, marinas, and ferry terminals throughout the Greater Seattle area. Contact us for availability and pricing.
How do I get a quote?
You can request a quote by visiting our Contact page and filling out the form, emailing us at seattletransport@icloud.com, or calling and texting us directly at 206.841.5840. For the fastest response, call or text.

Still have questions? We're happy to help.

Call or Text 206.841.5840